Privacy Policy

Effective: April 10, 2026

Who We Are

This Privacy Policy describes how 1566741 B.C. LTD. ("we," "us," "our"), operating as Venn Travel, collects, uses, stores, and protects your personal information. We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (PIPA), the European Union's General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) as applicable to visitors from those jurisdictions.

What We Collect

When you use Venn Travel, we collect:

• Trip coordinator info: Name and email address — used to create your trip and allow you to access it later.
• Your name: The name you give your group (e.g. "The Johnsons", "Doug & Lisa") — used for display in the trip status page.
• Quiz responses: Your answers to the preference quiz — food, drinks, pool and beach, resort size, deal-breakers, budget, and kids' activity preferences. These are used solely for resort matching.
• Email address (optional): If you provide your email, we will send you a notification when your group's match result is ready. We will not send any other emails or share your address with the group.
• Optional details: Kids' ages, dietary notes, and any additional information you choose to provide.

How We Use Your Information

• Resort matching: Your quiz answers are processed by our matching engine to find the resort that best fits all families in your group.
• Trip coordination: Your email is used only to let you retrieve your trip if you close your browser.
• Service improvement: Anonymized, aggregated data about quiz patterns may be used to improve matching quality.

What We Do NOT Do

• We do not sell your personal information to anyone.
• We do not share individual quiz answers with other families in your group.
• We do not share your data with hotels or resorts.
• We do not use your data for advertising or marketing beyond Venn Travel.
• We do not store payment information — we do not process payments.

Third-Party Services

Our matching engine uses Anthropic's Claude language model to analyze quiz responses and generate resort recommendations. Quiz answers are sent to Anthropic's API for processing. Anthropic does not retain this data beyond the processing request.

We use Google Analytics 4 to understand how people use the site in aggregate — which pages are visited, how long visits last, and which traffic sources drive interest. Google Analytics places cookies in your browser and collects anonymized interaction data. We do not link Google Analytics data to individual quiz responses. You can opt out of Google Analytics tracking using Google's browser add-on, or by declining the cookie banner on your first visit.

We use Amazon Web Services (AWS) for infrastructure and AWS Simple Email Service (SES) to send transactional emails (trip links and match result notifications). No marketing emails are sent.

For resort price validation, we query Google Hotels pricing data via Apify's scraping infrastructure. These requests do not include any personal information — only the resort name and travel dates.

When you click a booking link, you are redirected to a third-party booking platform. Venn Travel's only current affiliate partner is Expedia. These platforms have their own privacy policies. We use affiliate tracking parameters in these links which identify Venn Travel as the referral source — no personal information about you is transmitted. Full detail on our Affiliate Disclosure page.

Cookies

We use a small number of cookies:

• Session cookies to remember your trip link and keep you signed into your private quiz.
• Consent cookie (venn_cookies) to remember whether you've accepted or declined analytics tracking.
• Google Analytics cookies (only after you accept the cookie banner) to measure aggregate site usage.

We do not use advertising cookies, retargeting pixels, or third-party tracking beyond Google Analytics. You can clear cookies at any time through your browser settings.

Data Retention

Trip data (quiz answers and matching results) is retained for 12 months after the trip's scheduled date, then automatically deleted. You may request deletion at any time by contacting us.

Data Security

We implement reasonable technical measures to protect your information, including encrypted data transmission (HTTPS), access controls, and secure server infrastructure.

Your Rights

Under PIPEDA, PIPA, GDPR, and CCPA (as applicable to your jurisdiction), you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information ("right to be forgotten" under GDPR).
• Portability: Receive your data in a machine-readable format (GDPR).
• Restriction: Request that we limit how we process your data (GDPR).
• Objection: Object to processing based on legitimate interest (GDPR).
• Non-discrimination: Exercise these rights without being denied service or charged differently (CCPA).
• Withdrawal of consent: Withdraw your consent to our use of your information at any time.

To exercise any of these rights, contact us at hello@venn.travel. We respond within 30 days. You also have the right to lodge a complaint with a supervisory authority — in Canada, the Office of the Privacy Commissioner; in the EU, your local data protection authority; in California, the California Attorney General's office.

We do not sell personal information. Under the CCPA's definition of "sale," we have not sold and will not sell your personal information to third parties.

Children's Privacy

Venn Travel is not directed at children under 13. We do not knowingly collect personal information from children. Kids' ages provided in the quiz are used solely for matching resort facilities and are associated with the parent/guardian's family profile, not the child.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices:

1566741 B.C. LTD., operating as Venn Travel
Email: hello@venn.travel